Returns
What items cannot be returned?
We do not accept returns on any made-to-order items.
How do I return an item?
If you wish to return an item for a refund, send us an email so we can expect your package. The item must be in original packaging and condition, otherwise we can not refund your purchase. We will notify you within 24 hours of receiving your returned item of your refund status.
My item has arrived damaged. What do I do?
The utmost care is taken when packaging and preparing your item(s) for shipping and, although not likely, items may be damaged during transit. If your item does arrive damaged, let us know by sending us a message via our contact page and a member of our team will contact you with next steps within 24 - 48 hours.
What is your return period?
We accept returns and offer refunds for up to 14 days after a product arrives. After this time we cannot accept refunds or returns.